No return or exchange requests will be entertained once an order is placed and paid.
No refunds will be entertained once an order is placed and paid.
Exchanges (if applicable)
We only replace items if they are damaged, subject to stock availability. If you need to exchange it for the same item, send us an email at firstname.lastname@example.org and we will check if the item is available before replying your email on the next step to be taken with the item at hand. Should you be told to send your purchased item back, please mail it to:
LAZE Comfort Trading
43 Church Street,
10200 George Town,
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over RM50, you should consider using a trackable shipping service and purchasing shipping insurance. We cannot guarantee that we will receive your returned item. Replacement will only be made once we receive the returned initial damaged item.